Frequently Asked Questions

Frequently Asked Questions

Bookings, Reservations, Payments and Other

important thingss you need to know before you travel.

Travel is one of those things that naturally gives rise to queries, concerns and doubts, so we’re here to put your mind at ease. Which trip is right for me? What do I do about visas? How much do I tip? Should I have banh mi or pho for lunch? For questions frequent and otherwise, this is the spot.


Welcome to the Tropics, Maldives is an all year round destination. Monsoon season May to November, this too is considered the low season where the rates are at its best.


We understand the unpredictability of travel, it would be a good precaution to equip yourself with travel insurance.


Sun, sea and sand; you pack summer clothes, sunscreen and definitely your camera to document this tropical escapade. Bringing Alcohol to the Maldives is strictly prohibited and only would be served in hotels with license.


Tourists are issued free 30 days visa on arrival. Do bring a copy of your voucher, return air ticket and passport valid 06 months from date of departure.


You shall be assisted by our airport team, they will assist you with your luggage, and take you to your relevant transfer areas.


No, Single bag should weight more than 32Kg. A fee of USD 5++ will be charged directly per extra kilo per luggage. Even if you pay for extra luggage no single bag should weight more than 32Kg.


There are no inter island transfers available. The transfer modes to the islands are either speed boats or ferries and that only start from Male or Hulhule Island (Airport Island). These transfers are daily but scheduled. Please refer to our transfer schedules.


Yes for a limited it is Free of Charge, but it is advisable to be on call and data roaming on your network. You are guaranteed to have Wi-Fi at the hotels you will be staying at.


Due to the logistics of Maldives resort transfers are always combined with other passengers from different international flights. This results in a definite wait time which can be up to 02hours. Seaplanes operate till 04pm, Domestic flight generally till 08pm, and Speedboats are available all day round based on the international flight arrival. (Transfers maybe delayed or canceled due to safety precautions during weather inclement)


Credit cards are widely accepted but only global currencies such as USD, EUR or GBP are accepted in the Maldives. It is advisable to change your local currency to a global currency before arrival. Unfortunately travelers' cheques are not accepted at Maldives Banks.


Most hotels and resorts do offer some form of honeymoon benefits. Please ensure to bring a copy of the marriage certificate to be entitled to these benefits


Half board meal plan includes daily breakfast and dinner, full board meal plan includes three meals daily. Meal Plans such as Bed and Breakfast, Half-Board, and Full-Board strictly exclud any form of drinks, beverages or water. These incidental charges would be borne by the guests and paid directly to the hotels, resorts & guest houses.


99% of resorts do not have twin bedding, Maldives is couples and family destination. If you are on triple occupancy it will most likely be a King Bed and an extra rollaway / day bed


It is most likely you will find at least one restaurant outside the guesthouse or hotel you will be staying at. It will be a great experience for you to try the local delicacies.


Yes telcom providers have stalls at the airport from where you can get a SIM from the counters or our airport representatives could help you get a SIM at the airport or you can request for a sim here


Yes absolutely, food in the Maldives is Halal. Maldives is a Muslim country so food is going to be halal.

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The Facts You Need

Easy access to the Maldives from any destination in the world.

  • Direct flights from 20 countries
  • Most common connecting cities:
    Dubai - UAE, Colombo - Sri Lanka
  • Visa on arrival FREE OF CHARGE for 30 days
  • Common currency USD

Purchase with confidence.

We guarantee the best price and a 7-day
‘Change of Mind’ no questions asked policy.

Exclusively negotiated offers.

We go direct to ensure you get the
best price possible.

Guaranteed quality.

We test the beds to assure ‘The Maldives best holidays’.

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THE FACTS YOU NEED

Easy access to the Maldives from any destination in the world.
  • Direct flights from 20 countries
  • Visa on arrival FREE OF CHARGE for 30 days
  • Common currency USD

Purchase with confidence.

Exclusively negotiated offers.

Guaranteed quality.


Call us for more Details

+960 798 5411

Valid until : 2020-05-30

10% savings on tour packages booked to Maldives with your Seylan Freedom MasterCard Credit Card

Offer Details

5% savings & 0% installment for 12 months for Seylan Bank Credit Card Holders on tour packages booked via www.visitormaldives.com to any resort or hotel with your Seylan Freedom MasterCard Credit Card.

Terms & Conditions

  • Offer discount applied for travel between March to October 2020.
  • Book by date 31st May 2020
  • Terms and conditions may apply.

Travel Sim Card

Why pay more for your DATA SIM when you can get it for just $2 #66

All you have to do it follow the 3 simple steps below

  1. 01. Register for your free SIM here by filling the form
  2. 02. Save the automated email you receive with the unique serial number
  3. 03. Produce the serial number at our airport counter & collect your SIM
CHANGING YOUR TRAVEL DUE TO COVID-19

We have introduced new policies to enable you to quickly, easily amend your booking if you are unable to travel as a result of Covid-19.

READ MORE

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CHANGING YOUR TRAVEL DUE TO COVID-19

First and foremost, our hearts are with those who have been affected by COVID-19.

As part of the global travel community, it is with difficulty that we have to inform that the Maldives has ceased granting, on-arrival visa to tourists as a precautionary measure to safeguard public health and safety as of the 25th of March 2020.

We continue to monitor the public health situation and work closely with our partner resorts to ensure the safety and security of our guests.

To help you book with confidence, Visitor Maldives provides you the following:

Flexibilty
  1. Exceptional Cancellation Policy

  2. COVID-19 Refund Request

  3. Amazing Discounts of up to 50% for New Bookings

  4. Minimal Deposit Fee & Zero-Interest Installment Plans


24/7 Assistance & Support
  1. Dedicated hotline for bookings within 14days of arrival

  2. Personal Destination Specialist to assist round the clock

We would like to express our sincere gratitude for your patience and kind understanding at these trying times.

We will continue to monitor the events unfolding and keep you updated on how soon you can visit the Maldives again.

Thank you for your continued support to Visitor Maldives. Keep Safe.